Terms of Use

Terms of Use and Privacy Policy of www.ooups-design.gr e-shop

Welcome to the OOUPS-DESIGN website

The website www.ooups-design.gr provides its services to its visitors / customers according to the following Terms of Use. Reading this text is required before using the services of the company. OOUPS-DESIGN declares to the visitor that it takes every expected measure, so that the data and information contained in its website are complete, accurate and reliable.

Introduction

The website “www.ooups-design.gr” is an online commercial store selling products and services via the Internet (hereinafter referred to as “online store” or “website”) created and operated by the company under the name “THEONI PANAGOPOULOU”, located in Potie 39, CHANIA, 73100 and is legally represented with TIN: 300383876, supplier registration number of article 4 par. 12 of Law 2251/1994, e-mail address theonipanagopoulou@gmail.com and telephone line of the e-shop: 2821054890 and 6989949377.
The following terms and conditions will apply to the use of the online store with the brand OOUPS-DESIGN which is located at www.ooups-design.gr. Any user who enters and trades or uses the services of the online store (hereinafter referred to as “visitor” and / or “user” or “customer” depending on whether he is limited to visiting only the store or places and orders and sells products and services) shall be deemed to consent and unconditionally accept the following terms set forth herein, without exception. If a user does not agree with these terms, then it is his responsibility to refrain from visiting, using the website as well as from any transaction or use of the services of the online store.

GENERAL TERMS

Terms of Use

The COMPANY reserves the right to freely modify or revise the terms and conditions of use and transactions from the online store, whenever it deems necessary, and undertakes the obligation to inform consumers of any change, through the pages of this online store. Contracts through the online store are drawn up in the Greek language.

Information provided & Products

The COMPANY is committed to the accuracy, truth and completeness of the information provided in the online store, in terms of the identity of the COMPANY and the transactions provided through the online store. The company is not responsible and is not bound by electronic data entries made by mistake / inadvertence during the common experience and is entitled to correct them whenever it realizes their existence.

Limitation of Liability

The COMPANY in the context of its transactions from the online store is not responsible and is not obliged to compensate for any damage or loss arising from the cancellation of orders, non-execution or delay in their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but informs on the basis of the observed data about the availability or not of the interested customer and undertakes in case of change of these data, to inform the customers in time about the unavailability and in this case bears no further responsibility. The e-shop provides the content (eg information, names, photos, illustrations), products and services available through the website “exactly as they are”. In no case is the COMPANY liable or criminally liable for any damage (positive, special or negative, which indicatively and not restrictively, divisively and / or cumulatively consists in loss of profits, data, lost profits, monetary satisfaction, etc.) that may a visitor to the online store or a third party for reasons related to the operation or not and / or use of the website and / or inability to provide services and / or products and / or information available from him and / or any permitted third party interventions in products and / or services and / or information available through it.
The COMPANY does not bear any responsibility for any loss or delay, if the non-compliance with its obligations is due to events of force majeure, ie events that do not fall within the will and control of the COMPANY and could not be foreseen, as defined by Greek legislation. The information provided by this website is provided as is and without warranties of any kind, express or implied, in particular as to its accuracy, completeness or timeliness, non-infringement, availability, reliability of the information they provide; the products, accessories or services that appear on the COMPANY Website or the suitability of the applications that the buyer assumes. The COMPANY can not be held responsible for the products that will be sold through its Website especially in the event that there is no compliance with their instructions for use. The Company’s liability will not apply to claims made by the Buyer or a third party incompatible with the terms of compliance.

Intellectual property rights

All content of the online store, including badges, badges, images, graphics, photos, drawings, texts, software, links, newsletter, etc. are the intellectual property of the COMPANY and are protected under the relevant provisions of Greek law, European law, international trademark laws and international conventions or intellectual property of third parties for which the COMPANY has obtained a license for its own exclusive needs and for the operation of the online store. The presentation of the above on the website www.ooups-design.gr in no case should be taken as a transfer or assignment of their license or right of use. It is forbidden to copy, transfer or create a derivative work based on this content or mislead the public about the actual provider of the online store. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written consent of the COMPANY or any other copyright holder. The names, images, logos and insignia listed and describing the online store under the trademark OOUPS-DESIGN or the products or services of the COMPANY or third parties, are assets of the COMPANY or third parties respectively, protected by the relevant trademark laws. Their use in the online store does not provide any license or right to use them by third parties.

Personal Data – Confidentiality of Transactions

The COMPANY created this website, in order to better serve the electronic transactions of its customers. For this it is necessary, the customer / user, to provide us with some personal information (name, patronymic, maiden name, address, profession, telephone and fax numbers-fax, email), in order to process the order, its pricing and delivery of. The COMPANY, respecting the personal data of the user / customer, declares that it is not going to make any improper use of their personal data and information that they trust us and that they will be managed exclusively by our company.
The details of the users (name, profession, email address, home address, landline, mobile phone, etc.) and the transactions of the users of the online store are considered confidential, as in the usual transactions in a commercial store. Users when providing their data in the context of their transactions as hereafter, will be informed by the COMPANY and consent and accept the forthcoming processing of this personal data, for the needs of smooth and easy between the parties to the transaction, as well as as well as the transmission of this information to recipients who will be specifically identified and are the employees and added of the company in the context of the processing of the contract under preparation.

This Statement of Privacy is in full compliance with the provisions of applicable law, of n. 2472/1997 on the protection of personal data of the citizen (article 11-13) and the law of n. 3471/2006 on the protection of the citizen in electronic communications, as well as with the European General Regulation for Data Protection (GDPR), as in force today. Any future relevant arrangements will be the subject of this Communication. In any case, the COMPANY reserves the right to change the terms of protection of personal data, in accordance with the applicable legal framework. Therefore, these privacy policies may be reviewed and updated at any time without notice. The users of the website are kindly requested to check these terms at regular intervals for any changes, as the continuous use of the website implies that they accept all possible modifications thereof.
Also hereby, the existence of the right of access and the right of objection of article 12 and 13 of Law 2472/1997 is announced. Ensure that only authorized officials have access to transaction information and only when necessary, e.g. for processing orders.
Otherwise the COMPANY undertakes not to disclose the details of the customers and their transactions, unless it has a written authorization from them, or this is imposed by a court decision or decision of another public authority. The personal data declared in the online store under the trademark OOUPS-DESIGN are used exclusively by it or its affiliated companies, in order to support, promote and execute the transaction, the promotion of goods and the information of the customers.
The declaration of false e-mail or information or personal data, when sending information online, will be (false information as well as IP-addreww) part of any legal investigation and the technical department of the COMPANY may process the e-mails in collaboration with competent authorities.

Login / Register / Access Information

In order to execute the order, it is required to complete / send the relevant form with the updated details of the user / customer (name, address, telephone or e-mail). All personal information remains strictly confidential, controlled only by the webmasters and our company can not share it with third parties, without the consent of the customer / user, unless required by court order, by law.

Correction / Information Delete

If the user / customer wishes to change / modify his personal data, such as e.g. address, can do so through the management of his personal account on the website.
If, again, he wishes to cancel his registration, he can send us an e-mail to the address, so that the deletion from our files can be done.

User Responsibility

The COMPANY does not guarantee and does not bear any responsibility for the accuracy and correctness of the information received by the user through its site or for the delay or inability to use its site or for any errors during the transfer of data or information (file destruction, storage viruses, data theft, etc.). The responsibility for the publication or transfer of any content by the user / visitor / customer through the services of our website, belongs exclusively to him. In no case is our website responsible for any error or damage that may arise from the use of any content that is transmitted or posted by the user. The use of the website is subject to Greek and International laws, which must not be violated.
The user / customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and transactional ethics.

Obliged not to use the online store with the OOUPS-DESIGN brand for:
· Sending, publishing, sending by e-mail or otherwise transmitting any content that is illegal for any reason, causes unlawful infringement and damage to the COMPANY or any third party or violates the confidentiality or confidentiality of any person
· sending, publishing, sending by e-mail or transmitting in other ways any content that offends users’ morals, social values, minority, etc.
· post, publish, e-mail or otherwise transmit any content for which users do not have the right to transmit in accordance with the law or applicable contracts (such as inside information, proprietary and confidential information obtained or disclosed as part of work relationships or covered by confidentiality agreements)
· posting, publishing, e-mailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of any kind
· send, publish, e-mail, or otherwise transmit any material that contains software viruses or any other code, files, or programs designed to interrupt, damage, corrupt, or equip any software or computer hardware
· intentional or unintentional violation of applicable law or regulations
· harassment of third parties in any way
· collect or store personal data about other users

The user understands and accepts that our company is not responsible for anything that arises from third parties who use the website. Any use contrary to the above terms, gives the right to our company to proceed immediately to the operation of the user account.

Links to this website

The links that are included in the online store, lead to pages of the store or in some cases lead the user to go from it (online store) to websites of third party providers, companies, etc. These related websites are not under the control of the COMPANY and the COMPANY is not responsible for the contents of any such website or any link contained in a related website, or any changes or updates to such websites. The COMPANY is not responsible for internet broadcasts or for any form of transmission received from any linked website. The COMPANY provides these links in its online store, only to facilitate the use of the online store, their use is not mandatory for the visitor / customer and the fact that they are included in the online store does not imply that the COMPANY approves or accepts the content their.

Cookies

The website uses cookies to better provide its services and to facilitate it. Cookies are small text files, which are stored on the hard drive of the user / visitor’s computer, in order to notify the site the user is visiting, of their previous activity, (ie to ναrecognize us ¨ and not need to login), without knowing any document or file from his computer. Our company uses them to execute your orders as best as possible, while, in case the user / visitor wishes, there is the possibility of deleting them.

E-Commerce

This website allows its visitors / users to purchase services and / or products through e-commerce applications, complying with the specific terms of the relevant legislation ensuring the protection of personal data submitted by users in order to use these services. In cases where e-commerce applications take place between users / members and the website, the website must comply with decision Ζ1-496 / 2000 on distance selling and the provisions of Law 2251/1994 on Consumer Protection. The website is obliged to inform its customers about a) the characteristics of the products and / or services it offers, b) the price, c) the quantity and the shipping costs, d) the value added tax when it is not included in the price, e) the method of payment, f) the method of delivery and execution, g) the duration of the valid offer or price and h) the right of withdrawal.

Pricing policy

The online store of the COMPANY reserves the right to change prices without prior notice to the customer.

Resolving Disputes

We would like to inform you that in the event of any dispute arising out of the transaction between us, for the resolution of which you will have sent us a relevant request but we are unable to reach a mutual agreement, you may contact the Electronic Dispute Resolution platform online. at webgate.ec.europa.eu/odr/ which is directly linked to the competent independent Authority “Consumer Ombudsman” (//www.synigoroskatanaloti.gr). On this platform you can submit a request for the resolution of the dispute so that our company can then be called by the competent Authority to the email address theonipanagopoulou@gmail.com.
We also remind you that our Company recognizes in the context of good faith the advisory nature of the decisions of the Authority that will be addressed and has not committed to the enforceability of these decisions. In any case of non-conciliatory settlement of the dispute through the ADR platform, the civil courts are competent.

Order

Each order means the acceptance of the General Terms and Conditions of Sale and the acceptance of the General Terms of Use of the Website, Personal Data / Privacy and Use of Cookies without any reservation regarding these terms and any special agreements between the parties.
The correction of possible errors in the order is the responsibility of the buyer.
Once the buyer confirms his order by clicking on the “Complete” icon (bottom right of “order”), he is considered to be aware and has fully and unreservedly understood the applicable General Terms and Conditions of Sale, prices, suggested time and delivery costs for the volume and quantities as well as the products offered for sale and purchase by the buyer. Completion of the product ordering process implies an obligation to pay the cost of the order by the Consumer / customer. The sale is completed when the buyer places the order. The COMPANY will confirm the order by sending a relevant email to the buyer’s email address.
The COMPANY reserves the right to cancel or suspend the entire order or delivery, regardless of its nature and level of execution, in case of non-payment or partial payment of any amount owed by the buyer, in case of fraud during the payment or in the event of fraud or attempted fraud while using its page.
All orders, including taxes and mandatory contributions, are payable in Euro. Any overdue unpaid amount will bear interest on the legal arrears immediately after the late payment.

How to Order

You can order our products in the following ways:
Α. From the website www.ooups-design.gr where there is the order form and place them in your shopping cart.
Β. E-mail: theonipanagopoulou@gmail.com
C. By phone, calling us at 2821054890 and 6989949377 from Monday to Friday 9:00 a.m.-16: 00 p.m. and Saturday 9:00 a.m.
D. Passing by the oups-design store, at 39 Potie Street from Monday to Friday 9:00 a.m.-17: 00 p.m. and Saturday 9:00 a.m.-15: 00 p.m.

NOTE:
Once you have completed your order on the website or by e-mail, within the day, you will receive a confirmation of the products you ordered in your own e-mail.
In case one of the products you have chosen for your order is not available, then we will contact you either by e-mail or by the phones you have stated to us. If, again, it is not possible to contact you within 7 days of your order, then your request is canceled and you must send us a new order.

Liability-Legal capacity

Prior to placing the order, the buyer declares that he has the full legal capacity that allows him to contract in accordance with these General Terms and Conditions of Sale. The COMPANY may not assume any responsibility regarding the verification of the legal capacity of its visitors or buyers. Consequently, if a person does not have the legal capacity to order products from the COMPANY Website, his legal assistants (parents, guardians) will take responsibility for this order and especially its repayment.

Partial validity / Waiver

In the event that one or more of these General Terms is in whole or in part invalid under applicable law, then the affected terms or parts thereof are not valid as an integral part of the contract and the remaining terms are normally valid between the parties.

These General Terms and Conditions are considered essential by the parties, and they accept their faithful observance and waive their right to challenge any of them.

Modify / Remove Web Content

The COMPANY reserves the right to renew and modify its terms of transactions. It also reserves the right to improve and update its website, so at regular intervals we recommend that you read our website to be informed of any changes (any changes to the terms do not apply to orders you have already made).

The COMPANY is not responsible for any errors of this Website in photos, prices and features of the products listed on the website.

Contact Forms

When browsing the COMPANY website, users have the opportunity to communicate through the contact form or the application form for price lists and other information. When filling out and submitting the form, the information sent such as the email, name, date and time of sending and the user’s IP are stored on the server.

Terms of use of the newsletter service

The website www.ooups-design.gr within the services it provides gives the user / customer the opportunity, if he wishes, to receive information messages (newsletter) of the website in his e-mail by submitting the details of his e-mail address , in the corresponding field. If the user ceases to be interested in receiving the informative messages, he is given the opportunity to declare his desire to stop sending them through the relevant electronic informative message sent to him by www.ooups-design.gr

Ability to submit comments

Below most of the texts on our website, the possibility is provided by the users of the website. This feature is free. However, the Editorial Team may immediately and without prior notice, as well as without the obligation to give reasons, delete any comment that it deems does not meet the terms and conditions of the website, especially if this is abusive, ironic, intended to reduce or offend a third party or our website, and more generally if it is deemed to be outside the ethical framework, goals and services of the website.

Applicable law and other terms

The above terms and conditions of use of the website www.ooups-design.gr, as well as any modification or change are governed by national law, Community law and relevant international treaties. Any provision of the above terms that is found to be contrary to the above legal framework or becomes invalid, automatically ceases to be valid and is removed from here, without in any way affecting the validity of the other terms. This constitutes the entire agreement between the administrator of the website and the visitor / user of its pages and services and binds only them.
It is hereby expressly agreed that any disputes arising from the application of these terms and the general use of the website by the visitor or its user, if not resolved amicably, are governed by Greek law and fall under the jurisdiction of the Greek Courts.